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NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values. In the Confirm Value Delete dialog box, click the Yes button.

In the right pane, click to select the LowerFilters registry value.ġ6. In the Confirm Value Delete dialog box, click the Yes button.ġ3. Here are the steps to fix the CD or DVD drive not appearing in My Computer problem by removing the UpperFilters and LowerFilters, it’s the same for XP up to Windows 8: 1. In the right pane, click to select the UpperFilters registry value.ġ2. In the Class folder, click to select the folder.ĩ. In the Control folder, double-click the Class folder.Ĩ. In the CurrentControlSet folder, double-click the Control folder.ħ. In the System folder, double-click the CurrentControlSet folder.Ħ. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.ĥ. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.Ĥ.

NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.ģ. Click the Start button, and then in the search box, type: regedit NOTE: A backup of the registry can be created.ġ. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

This procedure involves editing the Registry. IMPORTANT: For some computer models, a utility is available that will automate the following procedure. Follow this procedure to resolve the issue if the CD/DVD/BD drive is not showing in the Computer window or if the drive icon has a yellow exclamation mark in Device Manager.